Precision Selling
Developing Trust For Competitor Resistant Sales Results
Gaining the Trust and Confidence of Your Customer for ‘Competitor Resistant’ Sales.
Your customers want to know if they can trust you, your intentions and your ability to help them with their concerns.
This powerful and practical session looks deep into what your customers look for in order to feel confident that you are someone who is trustworthy enough for them to buy from - and continue buying from.
• Understand the ‘cues’ your customer looks for, in order to know they can trust you, or not trust you.
• Setting expectations that are inappropriate or overly ambitious can often lead to a loss of trust. Learn the art of creating intelligent expectations in the mind of your customer, to ensure continued customer satisfaction and loyalty.
• Reliability and consistency. Discover why these factors play a powerful role in developing the trust and confidence your customer has in you.
• Congruency: Learn how to develop trust by developing congruency with your profession, your company, and your products and services.
• Discover the generic ‘cues’ for trustworthiness utilised by most people in Western society.
• Ensure that the relationship that you have built with your customers remains consistent and “competitor resistant”.